Retail
Queue management for pharmacies and retail
Set up separate queues for prescription handover and advice, call customers silently, and see waiting time per counter. A light deployment is enough for small teams.
What changes in this sector
Counter-side confusion ends
Counter-based queues
Prescriptions, advice and checkout fall into separate queues, and each counter calls only its own work.
Silent calling
The number appears on screen and audio announcements can be switched off, so small spaces stay quiet.
Daily waiting report
How many waited at which hour, and how long on average? The daily report makes staffing decisions easier.
Minimum setup
Start with two devices
Ticket
The kiosk is optional; tickets can be issued on screen or at the counter.
Call display
An LCD screen shows the number and counter; an LED indicator is an alternative.
Terminal
Staff call the next customer and complete the visit; durations are recorded automatically.
Frequently asked
Common questions in retail
Is a kiosk mandatory?
No. The kiosk is optional; tickets can also be issued at the counter or from the terminal screen.
Is a single-branch licence enough?
Yes. A dedicated edition covers single-branch use, and you can move to the enterprise edition as branches grow.
How long does deployment take?
It depends on device count and network layout; a typical single-branch setup is completed within a few hours.
Can the screen show ads or announcements?
Yes. The call display can show announcements or promotional content alongside queue information.
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