From Call Screen to Digital Signage: TroyBlink Integration

The screen in the waiting area is the most visible surface of an institution. The NGQ Queue Management System uses that surface not only to display queue numbers, but for content management as well.

Data flowing to the call screen

Queue numbers, the counter being called and waiting information are transferred to the screens live. When a ticket is taken from the kiosk, a small information window appears on the counter terminal and an audible announcement can be made; the details of the called visitor can be shown on the terminal.

Content management with TroyBlink

NGQ integrates with TroyBlink, ODK's cloud-based digital signage platform. Alongside queue information, announcements, promotions and informational content can be published on the screens, managed from a single centre. See troyblink.com for details.

Practical benefits

• Queue information and corporate content on the same screen
• No need to send a technician on site for a new announcement
• A consistent visual language across branches
• Screen content and queue data under one roof

You do not have to buy the screen twice: the same surface serves as both a queue indicator and a corporate communication channel.

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